Dr.Philip and Mrs. Susan Palmer

Susan and Phil met in the fall of 1980 as lab partners in Anatomy class when both were undergraduates at the University of Maryland. In 1982, Susan graduated with a degree in Animal Science. They married in 1986 and together opened Palmer Animal Hospital in 1991. Susan grooms at the office 2-3 days per week and has a faithful base of clients. She began grooming as a teenager when her family got their first dog, Tiffany, a Miniature Schnauzer. Susan also raises and shows Standard Poodles, and greatly enjoys working with the dogs.


Jessica began working at PAH in 2007 and is a full time veterinary assistant. She grew up in Walkersville on her family’s dairy farm and graduated from Walkersville High School. She has several pets including her dog, “Lakeeta” as well as cats.


Brenda began working at PAH in 2003. She initially began as part time but is now a full time veterinary assistant. Brenda is a Middletown native and grew up on her family’s dairy farm. She still lives there with her husband, Steve, along with cats “Lacey, “Turbo”, and “Walle”. Brenda has twins, a son and daughter. Her son was recently married and works as a mechanic in Frederick, and her daughter is a registered nurse.


Nicole began working at PAH in 1998 and was initially full time but is now a part time veterinary assistant. She grew up locally and graduated from Middletown High School. Nicole lives in Hagerstown with her husband, son, daughter and their pets—dogs “Bobo” & “Clover”, 2 cats, a guinea pig, and multiple fish.


Nancy began working at PAH in 2009 and is a full time veterinary assistant. She was born and raised in New Jersey, and has traveled to many countries including Austria, Poland, Czechoslovakia, Sweden, Norway, Scotland, and Germany.


Kelly started at PAH in the Fall of 2013 and came to us with 6 years experience in the field. She is originally from Montgomery County, and is the mother of a 4-year-old son. Kelly has a dog named “Casper”.


Danielle also started with us in the Fall of 2013. She graduated from Catoctin High School and currently lives in Cascade. Danielle studied veterinary assisting at Ashworth College. She was recently married to her high-school sweetheart, Chris. Danielle enjoy spending time with her horses and her two beagles, “Roxy” and “Dixie”.