The Coronavirus situation is continuing to escalate. We are continuing to re-evaluate our policies and have made the following changes effective March 19, 2020:
Following the policies of most local animal hospitals, we will now be allowing only “Staff and Pets” inside of our hospital. Clients will need to wait outside in their cars. When you arrive for your appointment, contact our front desk by telephone and a staff member will come out to your vehicle to get you to fill out an information form and to bring your pet into the hospital for the doctor to examine and treat. This is a major change of policy for us and our clients, and we will do out best to make this change as smoothly as possible, but please be patient as we strive to be able to provide care for our patients.
We will also be reducing our caseload especially in regards to routine care and procedures. This does not mean we cannot see or treat your pet, but our current schedule and policy was not allowing us to maintain social distancing and reduce numbers of persons in our hospital at one time. This means that some routine procedures (Well Pet Exams, vaccinations, routine testing) may be delayed past the usual dates. Please note that we will make every effort to keep your pet healthy and up-to-date, but are just not going to be able to do everything we normally do during this situation.
We will be doing more by phone and email since we will be limited in our “in house” abilities. Keep in mind that we expect our phone system will be extra busy during this time due to the above policies. Please feel free to reach out to us by email which will be monitored closely. Our clinic email address is : firstname.lastname@example.org
We especially ask that no one come to the office if you are sick.
Please feel free to contact us if you have any questions or problems. Keep yourselves safe!