Spring is now here, so we wanted to give our clients an update on our COVID protocols. As we see many parts of the country relaxing restrictions, we are getting more questions about our policies. At this time we are still doing 100% curbside service, that is clients are not allowed in our building with their pets for appointments. The reasons that we continue to be curbside is that: 1st) COVID rates still remain around 5% in our county and with relaxed restrictions there are concerns that another spike could occur; 2nd) when we reduced our curbside protocol last Fall, we had a couple of “near misses”, that is clients that were in our office that later became positive; and 3rd) and most importantly, our staff has had a great deal of difficulty obtaining vaccination appointments even though we have qualified for some time. The good news is that most of our staff is starting their vaccination series by the end of March, and should be fully vaccinated by the end of April. That means that starting in May 2021, we will again be offering our clients the option of accompanying their pets into appointments. We look forward to seeing you in person again as it is a much more enjoyable and efficient way to do business. Still expect us to require clients to wear a proper mask and social distance while in the office, and we will continue curbside service for medication and pet food pickup.
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