Wow, we’re not even out of October and the snow is here. Now is a good time to review our Inclement Weather Policy. While it is rare for us (or at least most of us) to make it into the office, I tell my staff that if there is any question as to whether they can SAFELY make it into work, to stay home and call the office to see what the situation is weather-wise. So on those days when you wake up with the ground covered in white (like it was at my house on top of South Mountain this morning), the best advice I can give our clients is to CALL THE OFFICE BEFORE YOU COME IN. Staff is usually in at 7:30, so if you don’t get a live person please leave a message and we will call you back. There are also rare occassions when the daytime weather becomes so nasty that we will close early. In those cases we contact all of our appointments and in-house cases to let them know the status. If you can’t make it in to pickup your pet, don’t worry—we can hold onto them until it is safe to pick them up.
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