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We will be closed on Thursday, November 24th for Thanksgiving Day.  We will reopen for regular business hours on Friday, November 25th at 8AM.    Hope everyone has a Happy Thanksgiving!

An update on our new phone system:   It has taken a little time to get things changed over, but we are finally totally switched over to our new phone system.   Hopefully there will be little change as far as our clients are concerned because it is programmed much the same way our old system has been for many years.   There may be more times where clients need to leave a voice mail message for our staff to call you back.   On the positive side there should be very few times where you get a busy signal, and no times where our phone service suddenly shuts down because of problems with phone wires.   There is sure to be a learning curve with the new system, so please be patient as we continue to strive to serve our clients and patients well.   There will be no messages on hold initially but we hope to have those in place before the holidays.

We will be upgrading our phone system on Friday, November 11th.   This is being done in a manner to minimize the effects on our clients, but there may be a (hopefully short) time where we are unable to answer calls.   If you call on Friday and cannot reach us, please try again a little bit later, or you can send us an email at info@palmeranimalhospital.net .    It may also take a little time to get all of our messages setup so you may not initially hear all of our usual information.   Early on Friday, our internet access will be affected as well, but again we are trying to minimize this effect.

We will be closed on Monday, September 5th, 2022 in observance of the Labor Day Holiday.   We will re-open for regular business hours on Tuesday, September 6th at 8:00AM.    If you have an emergency which cannot wait, please contact one of the following local animal emergency services:

Crossroads Animal Referral and Emergency (CARE) —1080 W. Patrick St, Frederick     301-662-2273

Mountain View Animal Emergency  —- 13810 Crayton Blvd, Hagerstown    301-733-7339

VETURGENCY —- 434 Prospect Blvd., Frederick 301-288-8387 (VETS)  (Open 6PM-12AM Daily)

Examples of emergencies that should not wait:

• Trauma cases— hit by car, fight wounds, falls, broken legs, hemorrhage/bleeding
• Eye trauma/painful eyes/squinting
• Persistent Vomiting or Diarrhea, especially if your pet appears weak or distressed
• Difficulty Breathing, Severe/persistent coughing
• Male cats or dogs straining but unable to urinate
• Toxin ingestion —rat poison, antifreeze, grapes/raisins, human medications, Xylitol
• Seizures, sudden behavior changes, inability to walk

Hi All,

We will be closed today, Saturday, March 12th, due to the inclement weather.  The roads are pretty bad this morning and more snow and winds are expected.  We have rescheduled or left messages for all of our appointments.   Feel free to leave a voicemail message or send us an email, but these will not be checked until Monday morning.   If you have an emergency which cannot wait, there is a list of emergency animal hospitals on our website (Click on the “About” tab and then “After Hours Emergency Resources”.    Please stay safe and enjoy perhaps our last wintry weekend of the year.